How Microsoft made its Answers forum less useful
AskWoody
May 20, 20261 min read
or subscribers, but an AskWoody subscription is very reasonable! As well as digging in to how the new AI auto-tagging works and how good the AI powered suggested answers are - and noting that if you accept the answer, your question doesn't actually get posted - I have a potted history of how Microsoft online support went from CompuServe to Usenet to forums to MSDN and TechNet to Answers to Q&A.
- Microsoft
- support
- AI
- history of technology
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