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Goke Pelemo

Goke Pelemo

@gokepelemo.com

On Customer Success, Product Management, and other adventures

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Last updated: August 17, 2025 Hey there! I’m Goke Pelemo, and this is my personal corner of the internet. I believe in being transparent about how I handle your information when you visit my site, so let’s talk about it in plain English. Who I Am I’m the person behind gokepelemo.com – this is my...

Much Ado about Upskilling

Upskilling has become a crucial aspect of my professional development lately, especially in the rapidly evolving tech industry. The pace of change necessitates everyone, regardless of their position, to have the resources to adapt quickly to new technologies. As industries become increasingly tech-adjacent, professionals find new paths to leverage their domain expertise in technology-related roles....

Mental ModelsTeam Learning

Pursuing a New Mission

As I mentioned on my last post, one of the books that I read recently and has informed my approach to life is Principles: Life and Work by Ray Dalio. There are a few bits from the book that I occasionally share on Raffiapalm, and one that resonates very well with me is embedded below...

BooksPersonal Mastery

I listen to music from various genres. I admire a clever use of words or instruments to express complex ideas, even if trivial. I am usually listening to music in my free time, and I use that opportunity to curate playlists that are themed by moods or scenes. Here are a few playlists that I...

Professional Profile

Summary I am a Customer Success professional with over 14 years of experience in the technology industry. My expertise lies in managing professional relationships with strategic customers, running implementation projects to improve customer retention, and nurturing revenue growth opportunities. Additionally, I have successfully led technical support teams. Experience Senior Technical Account Manager PayPal | May...

The Long Hiatus

In the last couple of years, I’ve taken a break from blogging. That was for several reasons, but most notably because I was going through some life changes and decided that stepping away could give me a better perspective to how I want to approach life and work moving forward. A few things that I...

PersonalPhilosophy

name: Goke Pelemo email: goke.pelemo@gmail.com url: gokepelemo.com gender: male pronouns: he/him location: Austin, Texas description: | Caveat: I intentionally make good jokes that I have found in my life a part of my narrative. If you catch a good one, or not, you can ask me in person. It is tedious to write about myself,...

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